Associate Data Analyst

Based in Ontario, Canada 🇨🇦

<aside> 📧 [email protected]

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<aside> 📞 +1 548 328 5964

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Key Expertise

• Business and Data Analysis
• Proficient with Domains and Web Hosting Industry
• Deep development understanding
• Technical Support

Tools

• Data Analysis : Snowflake, SQL, MS Excel, Redshift,MS Access, Visio
• Data Visualisation : Amazon Quicksight ,Salesforce Reports and Dashboards
• Internet & Web Services : SSLs, cPanel, Plesk, Domains and DNS
• Productivity and Designing : Adobe Sketch, Procreate, Notion

Summary

Every day, I ensure to provide support to everything businesses need to succeed online.

As a web solution specialist at Newfold Digital - an internet and web hosting company in Mumbai, I resolve more than 25 daily technical queries across 3 brands viz. ResellerClub, LogicBoxes, Whois.com

This industry can be overwhelming to achieve customer satisfaction. As a part-time Data Analyst, I also focus on and analyse all the data and reports required to excelling our brand's customer satisfaction on the technical support and sales front. My team and I stay updated on the latest trends in the website world with smart solutions and services to give our customers an edge over the competition.

The web world never sleeps, and the same goes for the responsibility of our team. If everything runs seamlessly and nothing suffers a glitch, then I know I did my job.